Karen claims to have $5000 damage insurance but NOT ONCE did she offer to repair anything!!!
DO NOT FALL FOR THEIR PITCH...YOU WILL REGRET IT!!!
DO NOT EVEN CALL KAREN GARVIN dba LONE STAR MOVING AND STORAGE OR IT COULD BE YOUR WORST AND COSTLY DECISION EVER!!! This rating should allow a -5. I was quoted $980 for my move 3 years ago, they called the night before to advise that it would require one extra truck and a driver and revised the cost to $1280.I had no option on the night before. They completed the move the next day and handed me an invoice for $1948. DECEPTIVE TRADE PRACTICE? We own very large, heavy and expensive high end quality furniture. Numerous items were scratched, dented or broken. Karen Garvin denied any knowledge of damages for months...most often not returning my calls. Our formal dining console had a broken mirror so her crew lead left it on the truck to have repaired and returned within 1-2 weeks. We got it 8 months later after calling that we would report it stolen by her. It was delivered in abused and unusable condition.
Lone Star Moving Packing is a US Moving Company based in Gladewater, Texas. Lone Star Moving Packing is located at 1406 E Lake Dr, Gladewater, TX 75647, USA.
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